How to survive a PAYE and NIC inspection - CloudCo Accountants

How to survive a PAYE and NIC inspection

HMRC review the records of about 50,000 small businesses each year. Are you ready and compliant? However confident you are that your records are complete and well maintained, a PAYE/NIC inspection might still catch you unawares.

The introduction of Real-Time Information (RTI) provides HMRC with more targeted information on which businesses they might investigate in order to increase the tax yield. Here are some pointers to help you:


Make sure your RTI submissions are complete and made within the prescribed deadlines. You are required to retain all records and information relating to payroll, benefits, etc. for three years after the tax year end – but keep them for six years, the period for which HMRC has powers to investigate your business accounts.

You are now more likely than ever to be subject to a full review of your compliance systems and procedures, so don’t leave anything to chance.

Make sure you are not vulnerable to the risk of PAYE/NIC liabilities, penalties, and problems – sort them out now.

HMRC visit will be at your business premises and is likely to check:

  • PAYE calculations for completeness and accuracy
  • RTI submissions
  • Correct use of employee codes
  • Correct treatment of new employees and leavers
  • Cash payments where PAYE has not been operated
  • Expense payments, employee benefits, and their correct disclosure on forms P11D or P9D
  • Compliance with sub-contractors’ rules
  • Compliance with NIC regulations

Problem areas

The following are the main areas where problems may arise:

  • Gross payments to casual employees
  • Payments to alleged ‘self-employed’ persons
  • Lump sum expenses
  • Private petrol
  • Spouse’s travel and subsistence
  • Travel to work from home and vice versa
  • Trips for purposes other than purely business, e.g. trade fairs, golf, social outings
  • Home telephone
  • Entertaining
  • Expenses for use of home as an office
  • Club subscriptions
  • Goods and services provided free or below market value
  • Meal expenses and lunches in particular
  • Clothing
  • Accommodation
  • Work undertaken at an employee’s home
  • Medical expenses

Casual labour

Whenever you employ casual labour you must be sure to take great care.  Since the introduction of RTI it is recommended that you should tackle PAYE for casual and short-term employees in the same way as for permanent staff. This includes notifying HMRC of their starting and leaving details when anyone is employed for a week or more.

Whether or not tax or NI is payable, you must keep proper RTI records of payments and persons paid (including address, and, ideally NI number). You must also be satisfied that anyone you employ (even on a short-term basis) has the right to work in the UK.


Your records must provide details of all relevant benefits for the tax year to 5 April.

Even if you are registered for VAT, your P11D records have to be VAT inclusive.

If you have a company car but have made arrangements to exclude a benefit in kind arising on fuel, you will need to evidence this; if even one mile of private journeys has fuel paid for by the employer a full benefit in kind arises for the year. Keep full mileage logs for every vehicle, whether owned privately or by the company – an inspection team would ask for evidence of business mileage.

The fuel scale charge is an ‘all or nothing’ benefit, so if the business pays for any private fuel and is not fully reimbursed by the employee, the employee must accept the corresponding private fuel benefit and you must report it on a P11D.

For all categories of expense/benefit, pay careful attention to anything incurred in the name of an individual director/employee, but paid or reimbursed by the business. NIC problems will arise if you do not treat this properly.

Because HMRC seeks to concentrate its resources in areas where it considers tax is being lost, it has in recent years increased the nature and scope of compliance visits.


The majority of compliance visits result in some discrepancies being uncovered, and HMRC will usually calculate the ‘lost’ tax and NI over a period of six years plus the current year. This period may be extended if they suspect that deductions have been withheld deliberately. HMRC will often seek penalties, which will normally depend on the gravity of the discrepancy and the degree of co-operation and disclosure from the employer. Often the audit investigator will be looking only for tax and possibly national insurance on the ‘income’ not taxed, instead of effecting a gross position. Amounts treated as benefits would not be grossed up or included in the assessment of NI under deduction.

How can we help?

We can assist in reviewing your wage and salary records with a view to identifying possible areas of non-compliance with PAYE & NI regulations. If a visit is made we can advise on, and assist in, negotiating a settlement with HMRC.

Do contact us if you would like further help or advice on this subject.

CloudCo Accountancy Group

CloudCo Group is a Chartered Management Accountancy Firm offering premium accounting services to a range of businesses and individuals from their office in Milton Keynes.

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